FlowOrders Help Center

Find answers to common questions, setup guides, and troubleshooting tips for FlowOrders plugin.

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🚀 Getting Started

FlowOrders is a comprehensive WordPress plugin that streamlines order management and integrates seamlessly with popular tools. It helps you capture, process, and manage orders efficiently.

Key features include:

  • Real-time order processing
  • Google Sheets integration
  • Elementor & WooCommerce compatibility
  • Advanced anti-fraud protection

Installation is straightforward:

  • Download the plugin from your account
  • Go to WordPress Admin > Plugins > Add New > Upload
  • Select the downloaded ZIP file and click Install
  • Activate the plugin and enter your license key

FlowOrders requires:

  • WordPress 5.0 or higher
  • PHP 7.4 or higher (PHP 8.1+ recommended)
  • MySQL 5.6 or higher
  • SSL certificate (required for secure processing)

📝 Order Form Setup

Creating an order form is easy:

  • Go to Elementor chose widget FlowOrders Forms > Add New
  • Choose from pre-built templates or start from scratch
  • Drag and drop form fields to customize
  • Publish and embed using Elementor widget

Yes! FlowOrders provides extensive customization options:

  • Add custom fields with various input types
  • Set validation rules and required fields
  • Create conditional logic for dynamic forms
  • Customize styling and layout

🔧 Troubleshooting

If orders aren't saving, try these troubleshooting steps:

  • Check database permissions and connection
  • Verify the form is properly configured
  • Look for JavaScript errors in browser console
  • Check FlowOrders > Logs for error messages
  • Test with a default theme to rule out conflicts

To improve form performance:

  • Enable caching for better server response
  • Optimize database queries in settings
  • Reduce the number of form fields if possible
  • Use CDN for faster asset loading

🔗 Integrations

Google Sheets integration allows automatic data sync:

  • Go to FlowOrders > Settings > Google Sheets
  • Click "Connect to Google Sheets"
  • Authorize FlowOrders to access your Google account
  • Select target spreadsheet and worksheet
  • Map form fields to spreadsheet columns

Yes! FlowOrders works seamlessly with Elementor:

  • Use the FlowOrders widget in Elementor
  • Add FlowOrders action to Elementor forms
  • Compatible with Elementor Pro popups
  • Supports dynamic content and styling

FlowOrders integrates seamlessly with WooCommerce:

  • Go to FlowOrders > Settings > WooCommerce
  • Enable WooCommerce integration
  • Map FlowOrders fields to WooCommerce product fields
  • Configure automatic order creation in WooCommerce
  • Set up inventory management and notifications

🔒 Security & Anti-Fraud

FlowOrders includes advanced anti-fraud protection:

  • Real-time IP and geolocation validation
  • Email and phone number verification
  • Duplicate order detection
  • Honeypot fields to catch bots
  • Rate limiting and CAPTCHA integration

Best practices for form security:

  • Enable SSL certificate on your website
  • Use strong validation rules for all fields
  • Enable CAPTCHA for public forms
  • Regularly update FlowOrders and WordPress
  • Monitor form submissions for suspicious activity

FlowOrders follows strict data protection standards:

  • All data is encrypted in transit and at rest
  • GDPR compliant data handling and storage
  • Automatic data cleanup and retention policies
  • Regular security audits and updates
  • Option to anonymize or delete customer data